Sale Terms
Shipping Policy
Shipping is calculated automatically based on the weight and volume of your order, and the destination. Shipping is based on deliveries within Australia only. If you require goods to be exported, please contact us directly. Orders will be despatched within 2 business days. In the event that the order cannot be fulfilled within this timeframe, you will be contacted. We reserve the right to part ship at our discretion.Refunds Policy
If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 30 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging. Shipping costs cannot be reimbursed for change of mind purchases.Privacy Policy
This Privacy Policy governs the manner in which TCS Products collects, uses, maintains and discloses information collected from users (each, a “User”) of the tcsproducts.com.au website (“Site”). This privacy policy applies to the Site and all products and services offered by TCS Products.- Personal identification information
- We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the siteplace an orderfill out a formsubscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number,
- Users may, however, visit our Site anonymously.
- We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
- Non-personal identification information
- We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
- Web browser cookies
- Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
- How we use collected information
- TCS Products collects and uses Users personal information for the following purposes: To improve customer service Your information helps us to more effectively respond to your customer service requests and support needs. To personalize user experience We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. To improve our Site We continually strive to improve our website offerings based on the information and feedback we receive from you. To process transactions We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. To send periodic emails The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
- How we protect your information
- We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
- Third party websites
- Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\’s own terms and policies.
- Changes to this privacy policy
- TCS Products has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Your acceptance of these terms
- By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
- Contacting us
- If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: Micromax Pty Ltd, 5 Oranegrove Avenue NSW 2526 | 1300 760 699 sales@tcsproducts.com.au
